CREATING NEW USER
Company administrators have the options to create new or edit current
users.
* Click on "My Account" in the top right navigation bar. Click on
"Users" and "Create new User"
OR
* Go to Top right navigation bar and click on "+"...
INSTALLING THE ON-SITE WIDGET BOOKMARKLET
To be able to use the On-site widget, make sure you have the
bookmarklet in your bookmarks bar. Simply drag the link below to your
bookmarks bar:
On-site widget
HOW TO INSTALL WIDGET:
Go to "Innometrics We...
An admin can set a list of IPs (or IP ranges) from which a user must
connect to the GUI. For instance, to restrict the user (or anyone who
would have stolen the user's login/password) to only connect from the
office IP.
To do this, go to _My Account _in...
A user can see a log of login attempts on their account or on all
accounts in their company if they are an admin. This is a useful
feature to gauge how active users are and also to determine if there
may have been a security breach.
Go to _My Account _i...
To validate the events created is working as expected before deploying
to production it has to be tested. Innometrics provides a tracking
widget which is reached by clicking on the "_dev mode_
[http://innometrics.kayako.com/Knowledgebase/Article/View/147/...
Admins can set an expiration date for users in their account.
Go to _My Account _in the top right-hand corner of the GUI and click
on _Users_. A list of users will be displayed.
Click on a user's name. A screen will be displayed (example shown
below) ...
If you are a Company Administrator you will have the option to manage
users under My Account in the navigation bar.
Or if you are not a Company Administrator and would like to know who
is, contact Innometrics Client Care.
FURTHER READING: How to cre...