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Knowledgebase : App and Account Management > User Management
How to create and edit users?
CREATING NEW USER Company administrators have the options to create new or edit current users. * Click on "My Account" in the top right navigation bar. Click on "Users" and "Create new User" OR * Go to Top right navigation bar and click on "+"...
How to install the onsite widget?
INSTALLING THE ON-SITE WIDGET BOOKMARKLET To be able to use the On-site widget, make sure you have the bookmarklet in your bookmarks bar. Simply drag the link below to your bookmarks bar: On-site widget HOW TO INSTALL WIDGET: Go to "Innometrics We...
IP whitelisting
An admin can set a list of IPs (or IP ranges) from which a user must connect to the GUI. For instance, to restrict the user (or anyone who would have stolen the user's login/password) to only connect from the office IP. To do this, go to _My Account _in...
Log of attempted logins
A user can see a log of login attempts on their account or on all accounts in their company if they are an admin. This is a useful feature to gauge how active users are and also to determine if there may have been a security breach. Go to _My Account _i...
On-site tracking widget
To validate the events created is working as expected before deploying to production it has to be tested. Innometrics provides a tracking widget which is reached by clicking on the "_dev mode_ [http://innometrics.kayako.com/Knowledgebase/Article/View/147/...
User expiry date
Admins can set an expiration date for users in their account. Go to _My Account _in the top right-hand corner of the GUI and click on _Users_. A list of users will be displayed. Click on a user's name. A screen will be displayed (example shown below) ...
Who is my Company Administrator?
If you are a Company Administrator you will have the option to manage users under My Account in the navigation bar. Or if you are not a Company Administrator and would like to know who is, contact Innometrics Client Care. FURTHER READING:  How to cre...